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SMTP login is failing

4460550 shared this problem 17 days ago
Published

Hi,


I just signed up and got errors.

Web-client:

Wrong or missing login data to access mail transport server smtp.mailbox.org. Please check associated account's settings/credentials.
Thunderbird:
Login to server smtp.mailbox.org with username [my custom domain email] failed

I'm aware of trial limitations and just trying to send to myself.


Please help to fix this.

Comments (1)

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1

Looks like your MX record has not been set up correctly yet. Or it's still syncing.

If you need further assistance, please open a ticket via https://help.mailbox.org

Thank you very much.

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