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Apple Mail - unable to verify account name or password

8232643 shared this problem 20 days ago
Solved

Hi


I have an issue for the setup of an account in an older computer (apple el capitain). It cannot finalize the setup of the account and trigger the error "unable to verify account name or password".

I also tried to manually set smtp/imap server but the same error appears.

Thank you and best regards

Best Answer
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This won't work because Apple Mail in macOS is too old and the system can't do transport encryption protocols TLSv.1.2 and TLSv1.3. The best thing to do here is to try Thunderbird, which should still work on the system. But I tend to advise against using such outdated operating systems here. In recent years, Apple has fixed some very important zero days.

Comments (2)

photo
2

This won't work because Apple Mail in macOS is too old and the system can't do transport encryption protocols TLSv.1.2 and TLSv1.3. The best thing to do here is to try Thunderbird, which should still work on the system. But I tend to advise against using such outdated operating systems here. In recent years, Apple has fixed some very important zero days.

photo
1

Thank you and best regards.

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