Mailbox not releasing email address for re-registration
In November I registered an email address to test and then went on holidays. I was fully aware that the address would be deleted and I'd have to register it again, which was fine by me.
However, it has been far more than 30 days since the account was deleted but every time I try to register the email address, mailbox says
The account name already exists.I tested this by emailing the address and it fails with
550 5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown in relay recipient tableThe Terms and Conditions clearly state
The Provider shall delete the data specific to the User that are stored on its systems in accordance with Section 10, and shall release the email address for re-registration.Is there something I need to do to get mailbox to release the address?