Can't send nor receive emails

8369423 shared this question ago

Need Answer

I can't send nor receive emails all of a sudden. I paid $180 on this account what's wrong!!!!

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Comments (1)

Peer Heinlein [mailbox.org] ● 2 months ago

Looks like you send abusive e-mails and your account was blocked in sending mails due to abusive usage. We do not tolerate spam and/or fraud/phishing e-mails.

If you think this is an error - feel free to contact our helpdesk team.

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8369423 ● 2 months ago

Of course it's an error! Please how do I get back my account?

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mailbox.org Support ● 2 months ago

Thank you for your message. Please open a ticket with us under https://help.mailbox.org/.

With kind regards

Your mailbox.org Support

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Peer Heinlein [mailbox.org] ● 2 months ago

Please add some explanations about what happened to your account...

It's a bit hard to believe that this is not an abusive account.

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8369423 ● 2 months ago

It just stopped working! it's not an abusive account. I would never do that. Maybe your spam or phishing filter malfunctioned because this is a legitimate account

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mailbox.org Support ● 2 months ago

Please contact our support-team like we said so we can hash this out. Either use the helpdesk https://help.mailbox.org/. oder write an e-mail to help@mailbox.org Thank you.

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8369423 ● 2 months ago

Can I send an email to help@mailbox.org with this same account? cause emails don't seems to deliver

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