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i cannot receive emails on my iphone

6228721 shared this problem 51 days ago
Solved

dear team,

for some reason i cannot receive emails on my mailbox-account.

it works on mac and ipad...

what to do?...

thanks

Replies (3)

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1

Hello,


please kindly open a ticket at https://help.mailbox.org


We would be happy to look at the behavior in detail.


Thank you.


With best regards


Your

mailbox.org Support Team

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sorry, but i have spent now already so much time and energy with all this and don’t understand why it is so complicated to get help.

when i try to register at the helpdesk it does also not work and reject my name and password!

how is this all possible in a company like yours?!?!

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We have received your ticket. Many thanks. Let's take it from there.

The fact that you could not open a ticket through the helpdesk in the first place would indicate that it's related to your password.

I'm going to mark this as "solved", because I don't expect this to get resolved in the forum.

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