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Database Check Failure on "eM Client for OX App Suite" Startup

5018126 shared this problem 13 months ago

Something caused my eM Client program to crash with an error, and now it will not re-start. Every time I try, it goes through the database check process and ultimately returns this error:


The "Details" text is as follows:

  1. System.Data.SQLite.SQLiteException (0x80004005): disk I/O error
  2. disk I/O error
  3. at System.Data.SQLite.SQLite3.Prepare(SQLiteConnection cnn, String strSql, SQLiteStatement previous, UInt32 timeoutMS, String& strRemain)
  4. at System.Data.SQLite.SQLiteCommand.BuildNextCommand()
  5. at System.Data.SQLite.SQLiteCommand.GetStatement(Int32 index)
  6. at System.Data.SQLite.SQLiteDataReader.NextResult()
  7. at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)
  8. at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
  9. at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)
  10. at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
  11. at System.Data.SQLite.SQLiteConnection.Open()
  12. at MailClient.Storage.Data.DataStore.GetConnectionInternal(String relativeName)
  13. at DbRepair.CorruptionChecker.CheckCorruption(RepairOptions repairOptions, CancellationToken token)
  14. at DbRepair.CheckingProcess.Check(CancellationToken token)
  15. Data:
  16. SQLiteCommandText: PRAGMA synchronous=Normal
  17. databaseFile: 78f94150-be36-4b17-b7c7-f8c3f5b6fda5\1676086f-cf68-4b94-a3d0-8022465045c2\mail_index.dat

This also still happens after restarting the computer, so for now it seems like the program is 100% broken. Is there anything else I can try besides uninstalling/reinstalling?

Comments (2)


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Hello, thank you for your reply.

This error has been received all day long today, and it is specifically with the eM application and not the webmail or SMTP interface. I have other email accounts set up with the eM application as well and I cannot run the application at all, so I don't believe it is specific to the mailbox.org downtime.

Thank you!