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I can't login since I enable 2FA

1253705 shared this question 1 year ago
Need Answer

If my origin Password is "abcd" ,then I enable 2FA and I can login in mailbox.

0da97d9c1d7955e67be25287d9a2c980

But I can login this forum.

How to login account with yubikey?

Comments (3)

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Compared to other major sites mailbox.org uses Pin+OTP instead of asking for a passwort first and then for the OTP in a second screen. So if your Pin is "1234" and your OTP is "567890" then you have to write 1234567890 into the password field. See also this manual:

https://support-en.mailbox.org/knowledge-base/article/is-there-a-two-factor-authentication

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I'm having the same problem as the OP. I created a PIN, set the OTP security level and OTP method to what is in the support link above but I still cannot login. For the password, I tried 'PIN + OTP'. I'm using YubiKey4. Any suggestions?

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Thanks @jmr! It solved my login issue.

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