Legitimate emails not received
Not a Problem
I've had trouble receiving invoices from a sender's domain -- they use a 3rd party service when sending invoices. No problem with their regular emails, of course.
I resorted to weakening everything under "Settings spamprotection", and now I'm able to receive finally.
"Flag & Redirect" has been consistently set to "Junk", but nothing has ever appeared there. I assume that only applies to the content filter? (Something I'm only figuring-out now)
If so, that's a major concern, because there would be no way of knowing when a sender fails on Greylisting, SMTP Plausibility, or Real-time blacklist?
Reviving this thread, because it still is a problem three years later. Not being able to manually review spam is basically my only major issue with mailbox. It's a reason why I am considering switching to another provider and am not recommending mailbox as much as I would otherwise.
If you're expecting an important e-mail, you don't want to wonder whether it was silently rejected as spam.
Reviving this thread, because it still is a problem three years later. Not being able to manually review spam is basically my only major issue with mailbox. It's a reason why I am considering switching to another provider and am not recommending mailbox as much as I would otherwise.
If you're expecting an important e-mail, you don't want to wonder whether it was silently rejected as spam.
You can simply active your spam folder and review all mails that have been identified as spam. Please have a look into your account settings.
You can simply active your spam folder and review all mails that have been identified as spam. Please have a look into your account settings.
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