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Mails send to hotmail/live marked as spam

6850622 shared this problem 29 days ago
Published

Mails send to hotmail/live/outlook accounts are getting marked as spam

Comments (26)

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I have -almost- the same problem....my main mailbox-account mails go through hotmail no problem...but my aliases mails do not get through at all....not even in hotmail spam...while at the same time on my end the email is shown as "sent"... I had major problems with associates about supposedly lost emails (while i thought they got them).

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Do your mailbox account mails go to spam like mine?

As you my alias with own domain didnt get through either. For the time being I have been forced to move to another emailprovider, there I have no problems with it.

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No my friend....there wasnt any mail shown in hotmail recipient, that was the problem...at least in spam you can locate the email and retrieve it....mine werent going anywhere!!! while at the same time mailbox showed me the emails were sent!....UPDATE. i just run a test again and now i see they are getting through alright...I hope someone gets here and explains why this happened as I prefer to use mailbox email for my businesses and I need to know this wont happen again.

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Tried moving my own domain, now it goes through but still ends up as spam.

Did you mean your goes to inbox or spam now?

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2 alias emails went to inbox, 1 went into spam (I emailed my own hotmail account, i keep one for tests and backup). Again, my main email account goes through to inbox with no problem...its the aliases that were problematic.

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So we experiencing the exact same problem now.

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Sending email tests to friends now...so far, so good...still needs an explanation though, as this is a serious problem to business communications.

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LOL this thing keeps getting weirder....all of a sudden hotmail decided to take two of my emails from my inbox and put it in spam.....unbelievable!....I hope someone from mailbox gives an answer to why this thing is happening ( at least from their side).

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You have to ask Microsoft / Hotmail why this happens, not us. This also happens to many ISPs all over the world. We have funny discussions on the professional postmaster mailing lists. This is not related to mailbox.org.

Well... it's hotmail. You get what you pay for / you get what you wanna have.

The recipients decided to trust an ISP that is intransparent in its decissions and hehavior and that recieves a lot of critics about this from other ISPs. They do what they want. Their customers can stay or leave.

Sorry. I can't give any good answer here.

mailbox.org has different outgoing mailrelays, so mails from testaccounts are routed differently to Hotmail. So we do have some ways to keep the reputation of our outbound traffic high. But at the end... you mostly don't understand what thay are doing and why.

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Oh dont worry about them, I have given them my exact opinion about their tactics in the past in my very non-discrete Greek way...nevertheless, I would like some kind of explanation from your end....is the problem strictly from hotmail's side? does it happen often?.....if so, do I need to have a back-up plan for my hotmail associates since I use mailbox for my business?

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Also @ Peer Heinlein So you acknowledge that there is a general problem with mails from/via mailbox.org send to hotmail?

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I have the same problem with Hotmail. Nothing comes through to the inbox nor spam-folder.

I don't have a problem with my other email - using another company than Mailbox.

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Same for me. Every mail from mailbox.org to outlook.com just disappears. Mailbox.org says, that the mails are sent without any issues and that's a problem of Hotmail/Outlook/Microsoft.

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Guys get on hotmail's support and blast them with complaints and comments, i did the same a couple of times ...they have issues with other providers as well and people loose their mail all the time. In the mean time what you can do to minimise your risk is this....everytime you need to send mail to a hotmail account add your own hotmail account on bcc (like emailing yourself) so you know whether or not the recipient got your mail.

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Thx for your feedback. Already did. But I think mailbox.org is too small, that it does interest Microsoft.

Which other providers do you mean? For me it's (sadly) only mailbox.org with those kind of problems.

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Get on hotmail's support and take some time to read other complaints....people have issues with their mail being lost or junked or spammed or whatever, the whole time...never had this problem with gmail myself, numerous times i've had it with hotmail....thats as far as I go my friend,....if mailbox is to blame why isnt gmail having an issue with their mail? and if they do something wrong then their business will be ruined. Go and blast hotmail...thats the only thing you can do and let other people know too. The web has been so seriously fakd-up by big providers that you now have to give 3rd parties your data just to place a complaint (yeah you guessed it, hotmail does that).

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In my opinion it is the job of my mailprovider to do this... I'm also doing it - but the main part should be done by mailbox.org. They want to be compatible to others. It's not only ourselves.

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I agree thats why we're posting here. Btw my mails seem to be getting through to hotmail these days so I dont know who solved it....was it hotmail or mailbox?...I notified both but I cannot know...I just know I'll keep hammering people until I get my job done.

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My mails from my @mailbox.org are still not getting through.

Sorry but how difficult can it be for an acknowledged email provider (Mailbox.org) to get this solved with Microsoft?

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Oh, one hint: just have a look to the terms of use (at hotmail). Users of hotmail have to allow them to just delete content without asking/notifying the user. It is only a small sentence with a big impact.

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If I were hotmail customer I'd be worried big time. How can you be sure that you get all the important e-mails you have been expecting???

Mails get delivered to Microsoft servers, but never show up in the inbox. No NDR either to the sender?

For me that would be too sketchy, and I can only recommend any Microsoft customer changing their provider.

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Will mailbox.org give us any information when they have solved the problem??

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In a German Twitter thread of mailbox.org they say, that Microsoft doesn't get back to them.

How would mailbox.org be able to resolve things if the other end does not even want to listen to their concerns?

https://nitter.net/bdspncrhll/status/1189483838394851328#m (alternative Twitter front end)

As I suggested before: It might be better to get your contacts to leave MS for good.

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Friends can leave hotmail but not customers...dont bother telling customers to leave hotmail, it will backfire... dont be naive, hotmail is a giant thats why they're pulling this crap, because they can get away with it. Keep emailing them and letting people know...and -if you can- email some EU authoritiy retards as this is a market issue, these dudes got all the access first and then they block people away.

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It seems like the problem is solved, today my mails from my alias and mailbox.org goes to the inbox of the hotmail recepients.

Can others confirm this?

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Can confirm. It's working for me as well.

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