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Not enough storage even though no files stored in Drive

4419489 shared this problem 19 days ago
Published

My file quota is 100 MB and I have just 1 file of less than 1 MB stored in the Mailbox.org Drive. OX Drive app says "Not enough storage" and web portal says I'm on 99.71 MB of 100 MB. How is it possible? Checking all the folders in the Drive (over web) shows no files except that small one. So where's all my storage? I actually noticed my 3rd party app have been failing to save the file via WebDAV and now I think I know the real reason -- my quota is full -- but I've no idea why and how to fix it. :-(

Comments (1)

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OK, I figured it out, accidentally -- it turns out that the file mentioned had way too many (nearly 200) versions stored. Uff! ... So now the question is why and how can I control it ?? ... Ideally I'd be able to set number of versions to keep or how long time they are kept or, if nothing else, to disable file versioning altogether.

Another issue is how to make it obvious where all the storage has gone. Because folders show no size information and even when you look at culprit file you won't see how much storage it actually consumes. And mind you I did not know about existence of versions at all. So this really is not a good user experience and something that many users would likely never figured out.