Paypal extra charge

6846654 shared this problem 3 months ago
Published

I wanted to add 6 euro to my account by Paypal. I said I should pay 0.45 euro transaction fee. It was OK. But when I paid 6.45 by Paypal, my balance was increased by 5.81 euro. In "Account statement" section "PayPal payment fee" was listed as "-0.64 euro" instead of 0.45 euro which was written at the "Add credit to your account" section when I was making my payment. I find it a bit unworthily.

Comments (5)

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We'll check that.

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In rare cases the payment fees from paypal are higher then normal. We'll analyse that and will fix that. I added the missing money to your account. Sorry for that.

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I just noticed that you canceld the complete payment. Now we have a big chaos, *lots* of costs and Paypal charges for nothing and just a waste of time. Thanks for that. Happy to help.

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Put your affairs in order then. Rarely have I encountered such bad service.

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I have also encountered this problem. The fee was calculated to be 0,40€ but it was only 0,37€ and now my account only has 0,97€.