Welcome to the mailbox.org user forum!

PayPal Fees Not Clear in Payment User Interface

rFu4gf4fIC6U2HHm shared this problem 7 months ago

I'm a US customer. I wanted to add 60 Euros to my account. Your payment form showed that I would be charged 61.27. I made the payment as a PayPal "guest" with a credit card. I selected "make payment in foreign currency" (not "allow paypal to make the conversion"). When finished my mailbox.org account had a credit of 61.27 Euros (not 60 as I expected) and then a debit of 2.49 labelled "PayPal payment fee" (not 1.27 as I expected based on the 61.27 charge). If the fee is 2.49 please show that ahead of time.