Welcome to the mailbox.org user forum!
 

Receiving emails from own domain

3061205 shared this question 2 years ago
Need Answer

Hi,


I have setup the trial account on mailbox.org to consider using this service for handling email for my own domains. I have followed the instructions for the own domain setup as per the help pages. I have created the mailbox security key and have entered the domain email address (ie info@example.net) in the email aliases section of the mailbox.org settings window.

I have also added the mxext1.mailbox.org (1-3) as MX records on my example.net dns providers site.


I am unable to receive emails from my domain to my mailbox.org account. How much time should I leave between setting up the MX records on my dns provider and them arriving in my mailbox.org account?


I'd appreciate any help or suggestions,

Thanks for your time,


Wayne.

Comments (1)

photo
1

I have managed to sort out what the problem was above. It was to do with using CNAME to point to my servers. Due to an RFC number I cant remember, you cannot use CNAME in conjunction with MX records where the CNAME record is pointing to the domain.


See this article

http://serverfault.com/questions/18000/dns-subdomains-that-require-both-an-mx-record-and-a-cname/18058#18058


I hope this helps,


Wayne.