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settings : can not show this page !

3539421 shared this question 2 years ago
Answered

Hello,


I have got a problem

I can not show settings.

when I click on settings it writtes :

"You have connection problems please try again"


Thanks

Best regards


rené

Comments (8)

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I have the same issue accessing the settings of my accounts. I have several accounts and the strange part is that I can access the settings in some of them and not for some other. What is the issue here? Help would be greatly appreciated!


Regards,

Pierre

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Hello Pierre,


I have only one account mailbox.

I am able to connect to it normally.

When I click on "settings" here is what it notes :


The application could not be launched.

You may have connection problems.

Please try again.


I writted to support but they must be tired of me.

Have you got an answer of anybody ?


Best regards.

rené

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Hello René,


Thanks for your feedback. We have exactly the same issue. I don't know what it is linked with, as one of my mailbox is affected and not others...


I have not had a chance yet to contact support. I know that they are rather slow in answering emails (the only downside of mailbox.org) and I first was trying to see whether the problem had already occurred.


Will contact support and let you know of the outcome.


Best regards,

Pierre

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Hello Pierre,


I do not know for you, but I can go into settings now...

and change my password easely now, because i could not 1 day ago.

Maybe someday it will do again.


maybe your issue is resolve too... I will be very happy to get news of you.

Can you answer me how are you now ?


Best regards

rené

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Dear both,

I was in the same situation as you and it's now working

Regards

JP

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Dear René, dear JP,


I can confirm it works for me as well now.


Regards,

Pierre

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  • JP
  • This information is shared privately in spoiler and not visible!


Hello Jp

How are you now, 14 hours later ?


____________________________

Dear Pierre,

I am relieved that your issue resolve :

It means that is normal


Have a nice day

Best regards

rené

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Hi, Things seem still OK


Regards

JP

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