Settings menu prompts for username and password (in German)

4256242 shared this question 2 months ago
Answered

I can't access my mailbox settings because login information is requested. this happens on other browsers and after logging out and back in. Please advise.

I'm already logged into the mailbox (can see messages). When trying to access the settings panel, it shows a user/pass prompt. Entering my user/pass causes the page to reload but otherwise I'm still unable to access settings.

Comments (3)

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I'm already logged into the mailbox (can see messages). When trying to access the settings panel, it shows a user/pass prompt. Entering my user/pass causes the page to reload but otherwise I'm still unable to access settings.

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Apparently a global issue. Support said issue was being investigated.

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Solved one hour ago. We had a small change in session caching.