Support ticket simply removed and not answered anymore.
I initially asked support a few questions via a ticket but they only responded with "ask the community we are too busy to go into any detail"
So i asked here and got most of my questions answered but 1 thing the community could not give an answer to so i contacted them again and asked if they could answer that question in short.
The reply by first level was " i don't know try it in the free version". I replied to them with that it could not be tried in the free version and asked if he could send it to a dev or second level if he did not know.
Then my ticket simply got deleted without any more reply.
Great way of showing they care for customers. I hope you all think again of supporting this junk and look for different mail services. Be warned and be smart! DO NOT choose for mailbox.