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Unable to set up IMAP on iphone or computer — says authentication failed

3232927 shared this problem 13 months ago
Published

I recently purchased mailbox and I am getting an authentication issue when trying to set up my account on an iPhone, and also on a Mac. I have tried letting it auto detect the settings, as well as manually inputting the correct port and SSL settings, but each time it tells me it cannot connect. I even tried the auto setup method for iOS devices via the mailbox.org website and that did not work as well. Is the IMAP or SMTP server down? My credentials work fine on the website.

Best Answer
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For some reasons, your account looked suspicious to our anti-abuse system and was locked by the system. We unlocked it. Sorry for that.

Comments (2)

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For some reasons, your account looked suspicious to our anti-abuse system and was locked by the system. We unlocked it. Sorry for that.

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Herr Heinlein,

Ich habe das gleiche Problem. Ich hoffe, dass Sie mir hier auch helfen koennen. Ich habe dringende Mails zu schreiben, mein Team wartet - kann aber nichts tun. Ich habe bereits alles auf mailbox.org umgestellt. Wenn was schlechtes passiert, dann auch nur wenn man's nicht braucht. Zum Wochenbeginn. :)

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