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URGENT: How to sync with Android Calendar and Contacts??

1772181 shared this question 16 months ago
Answered

I'm a new paying customer. I am trying to get my Contacts and Calendar on Android to sync with my mailbox.org account. I have set-up my own domain with my account, if that has any relevance. I have read all the relevant Help pages - including using a translate tool to convert German pages to English!


On my Android phone, I installed DavDroid (4.6* and 50k downloads on Play Store). I created a new account using my mailbox.org email and password. I selected all CardDAV options (Collected Addresses, Contacts, Global Address Book) and all CalDAV options (Calendar, Tasks). I then hit "sync" and nothing got uploaded to mailbox.org. I then tried setting-up an alternative account using URL (for Contacts), email and password. Again, nothing synced.


I then installed OX Sync App (only 2.5* and 5k downloads on Play Store). It tells me it is syncing Calendar, Contacts, Collected Addresses, Global Address Book and Tasks. When I add a Calendar event or new contact to my Mailbox.org account they do appear in my Android Calendar and Contacts. However, none of my Android Calendar events or Contacts are uploading to my Mailbox.org account.


Can someone please clearly explain what is the correct app for Android - DavDroid or Ox Sync? - and then the best settings to get them to sync between Android and my Mailbox.org account (own domain) both ways?


I need to get this working today (18 June 18).


Thanks!

Comments (7)

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New paying customer. Basic set-up question after trying to self-help. Two days and no answer. Hmm. Your customer service attitude and / or processes and / or business model is broken. Which is a shame because your privacy-focus is universally needed. You've lost me as a customer but I genuinely hope you turn things around.

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2 weeks and no response. Tumbleweed.

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Two months and still no answer. Amazing.

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They use an Exchange Server, so I believe it is as simple as adding your mailbox.org account to your device in Settings>Accounts>Exchange.

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I Ve been in the same situation for weeks, looking for an answer but never finding one. Will try posteo.de and keep you updated

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Our helpdesk is always happy to help and normally quite fast with answers. As described on the portal page, this is community support here and our professional help desk agents aren't normally active here. Please have a look at https://mailbox.org/en/support to get an perfect overview on how to contact our support and get help.

Both solutions are possible, active sync and DAVdroid. Personally, we prefer DAV.

Inside mailbox.org office you'll finde a "connect your device" menue which creates very simple auto-configuration profiles and will guide you through the setup.