Welcome to the mailbox.org user forum!
 

Using webmaster@ or postmaster@ fails

2621480 shared this problem 7 months ago
Published

Recipient address rejected: undeliverable address:

mail for domain.co.uk loops back to myself (in reply to RCPT TO command)


In setup it suggest that these addresses can be used in addition to the primary address?

Comments (3)

photo
1

Hi there,

two things:


1. Please check if your mx records have been set the right way. See step 2: https://kb.mailbox.org/display/MBOKBEN/Using+e-mail+addresses+of+your+domain

2. In order to get the additional addresses like webmaster or postmaster for external domains running, you still need to have free aliases. That is, if you've used all your aliases already, it's not possible to add free aliases.

So please first delete all additional aliases from the external domain, add the free aliases, delete the former aliases from the black list and then add again your former aliases.

photo
1

In portal TopRHS > Mailbox.org > Email Aliases it states

Existing alias addresses (1 of a max. of 3)


Underneath that it show mydomain@mailbox.org as one of the used aliases


Instead of having chosenname@mailbox.org -> externaladdress


Can I have postmaster@mydomain -> primary@mydomain

photo
1

OK so I added postmaster@mydomain in the 'external addresses' section - not immediately obvious - but it worked!