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Persist Verifiable SMTP Delivery Status for Sent Emails

Jens Bormüller shared this idea 15 days ago
Proposed

mailbox.org should persist verifiable SMTP delivery status evidence for every sent email.

For each outbound message, the sent-mail record should include the final SMTP transaction result, e.g. 250 OK or the exact error response, with timestamp, recipient domain/MX, message ID, envelope recipient, TLS status, and retry/failure history.

A read receipt is not sufficient. If the recipient does not confirm it, the sender still needs independent evidence that the recipient’s mail server accepted the message.

Use case: In legal, regulatory, and GDPR proceedings, customers may need court-usable evidence of server-side acceptance by the recipient’s mail server. If an employee later cannot find the message in their mail client, that is an internal issue for the recipient’s compliance/IT function to investigate. The sender must still be able to prove that the recipient’s mail infrastructure accepted the email.

A tamper-evident export/PDF for each sent message would be sufficient.

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