Welcome to the mailbox.org help section and forum!

The knowledge base is the first reference for anyone who wants to know more about common components and features of our e-mail product. Our support team has compiled a large stock of useful pages, containing general information, jargon busters, background information, and answers to frequently asked questions.

The user forum is where mailbox.org users can help each other. If you come across some issue, check the forum to see if others have had the same problem in the past. Here, users can also post their questions publicly or help others with answers. To post messages, users are required to log on first, using their mailbox.org e-mail address and password. 

Note that the name shown in public forum entries can be edited at any time, though. Any user registering for the forum agrees to the corresponding conditions of use.

With a corresponding tariff you can contact our technical support via our portal. The login requires your e-mail address and password.

By the way - a list of current technical issues, the latest bug fixes, and an overview of upcoming features of mailbox.org can be found on our "Work in Progress" page.

Recent Activity

Login problem

Published 4290101 Password and Security Comments: 6 Reply 1 hour ago by mailbox.org S.
2 votes

Random folders added after update?

Solved nobody_is_here E-mail: Setup Comments: 1 Reply 2 hours ago by Peer H.
1 vote

cant reset password

Published 6384296 8 hours ago Password and Security No Comments
1 vote


Proposed 7265611 8 hours ago General information No Comments
1 vote

Drive Synchronization in Linux (vs WebDav)

Need Answer 6214274 Data Synchronization: Setup Comments: 1 Reply 11 hours ago by 1644642
4 votes

2FA - no recovery codes?

Need Answer 4451231 General information Comments: 2 Reply 11 hours ago by nobody_is_here
2 votes

2fa not working on test account

Published 8589646 E-mail: Setup Comments: 3 Reply 15 hours ago by 9036513
2 votes

Settings vs Verwaltung?

Proposed 1181513 20 hours ago General information No Comments
2 votes
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