Welcome to the mailbox.org help section and forum!

The knowledge base is the first reference for anyone who wants to know more about common components and features of our e-mail product. Our support team has compiled a large stock of useful pages, containing general information, jargon busters, background information, and answers to frequently asked questions.

The user forum is where mailbox.org users can help each other. If you come across some issue, check the forum to see if others have had the same problem in the past. Here, users can also post their questions publicly or help others with answers. To post messages, users are required to log on first, using their mailbox.org e-mail address and password. 

Note that the name shown in public forum entries can be edited at any time, though. Any user registering for the forum agrees to the corresponding conditions of use.

With a corresponding tariff you can contact our technical support via our portal. The login requires your e-mail address and password.

By the way - a list of current technical issues, the latest bug fixes, and an overview of upcoming features of mailbox.org can be found on our "Work in Progress" page.

Recent Activity

How to get notification sound?

Need Answer 1848171 E-mail: Setup Comments: 2 Reply 5 hours ago by 3554608
2 votes

How to pay and reactive my account?

Answered 5961151 Payment, Fees, Contract Comments: 3 Reply 9 hours ago by 5961151
1 vote

Business plans

Need Answer 1202163 1 day ago General information No Comments
1 vote

Availability via IPv6 for the Office.

Answered 9222758 General information Comments: 3 Reply 6 days ago by Peer H.
1 vote

First "settings" screen not showing up

Published 5018126 E-mail: Setup Comments: 1 Reply 1 week ago by 5018126
1 vote
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