Welcome to the mailbox.org help section and forum!

The knowledge base is the first reference for anyone who wants to know more about common components and features of our e-mail product. Our support team has compiled a large stock of useful pages, containing general information, jargon busters, background information, and answers to frequently asked questions.

The user forum is where mailbox.org users can help each other. If you come across some issue, check the forum to see if others have had the same problem in the past. Here, users can also post their questions publicly or help others with answers. To post messages, users are required to log on first, using their mailbox.org e-mail address and password. 

Note that the name shown in public forum entries can be edited at any time, though. Any user registering for the forum agrees to the corresponding conditions of use.

With a corresponding tariff you can contact our technical support via our portal. The login requires your e-mail address and password.

By the way - a list of current technical issues, the latest bug fixes, and an overview of upcoming features of mailbox.org can be found on our "Work in Progress" page.

Recent Activity

cannot add email to outlook

Need Answer 7764689 14 hours ago E-mail: Setup No Comments
1 vote

Problems with Mail Transport Server

Published 3347686 General information Comments: 34 Reply 1 day ago by 6423952
15 votes

debit card

Published 1017679 General information Comments: 1 Reply 2 days ago by Peer H.
1 vote

Two Factor Authentication Does Not Stay

Need Answer 6925414 Password and Security Comments: 1 Reply 5 days ago by 4256242
1 vote

how to clear eMail Speicherplatz

Proposed 4261582 E-mail: Hints Comments: 1 Reply 1 week ago by Peer H.
1 vote

Asking a question in JIRA is not working

Published 3496589 General information Comments: 4 Reply 1 week ago by 3496589
2 votes
Showing 10 of 468 items. Load More