Welcome to the mailbox.org help section and forum!

The knowledge base is the first reference for anyone who wants to know more about common components and features of our e-mail product. Our support team has compiled a large stock of useful pages, containing general information, jargon busters, background information, and answers to frequently asked questions.

The user forum is where mailbox.org users can help each other. If you come across some issue, check the forum to see if others have had the same problem in the past. Here, users can also post their questions publicly or help others with answers. To post messages, users are required to log on first, using their mailbox.org e-mail address and password. 

Note that the name shown in public forum entries can be edited at any time, though. Any user registering for the forum agrees to the corresponding conditions of use.

With a corresponding tariff you can contact our technical support via our portal. The login requires your e-mail address and password.

By the way - a list of current technical issues, the latest bug fixes, and an overview of upcoming features of mailbox.org can be found on our "Work in Progress" page.

Recent Activity

security key for custom domain

Answered 3200416 E-mail: Setup Comments: 10 Reply 1 day ago by 4086818
5 votes

Sudden obvious SPAM daily being received

Published Mark Spam and Viruses Comments: 8 Reply 1 day ago by 6766154
4 votes

First "settings" screen not showing up

Published 5018126 3 days ago E-mail: Setup No Comments
1 vote

Cannot Delete Folders

Published 6393883 3 days ago E-mail: Setup No Comments
1 vote
5 votes

Automatically delete email in trash

Need Answer 7470226 3 days ago E-mail: Hints No Comments
1 vote

Automated signature selection

Need Answer 7470226 3 days ago E-mail: Setup No Comments
1 vote

no more mails received

Published 6549007 3 days ago E-mail: Setup No Comments
1 vote
Showing 10 of 391 items. Load More