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Can you properly view and decrypt files on OX Drive for Android?

Maximus shared this problem 5 hours ago
Published

Asking the community for feedback here to troubleshoot if this is everyone or just me. Also waiting to hear back from support.

To reproduce: open an encrypted document from the OX Drive for Android application (insert Guard password, view the contents). I can only do this successfully ONCE. Then everything breaks. When trying to open any DIFFERENT encrypted document within the same session (Guard password still saved) the screen is simply unresponsive. Tapping a document does nothing. In addition, trying to decrypt a document no longer works.

I've never had this problem in the past, everything is fully up to date, etc. so I'm wondering if this is an OX Drive bug.

Replies (1)

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I can confirm this problem only occurs when "remember Guard password" on first open is set for a specific length of time. As long as OX stores the Guard password, multiple documents cannot be properly decrypted.

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