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File storage almost full while empty

Jussi Ijäs shared this problem 2 months ago
Solved

Hi,

I joined Mailbox few months ago and when I set up my file storage, it soon showed 3.2GB/5GB. But there's just a few .txt files. The total size of the folder shows 61.3 MB.

I can't find anything why the storage shows 3GB???
This has got to be a bug?

Replies (2)

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Trash? File versioning?

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None. This happened immediately while I was a new user and transferred those few text files.

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Sorry, I have no other ideas. I am a "Light" user (at the moment).
Maybe mailbox support can help: https://support.mailbox.org or helpdesk@mailbox.org

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Hello Jussi Ijäs,

we had a look at it, and it seems there was an issue with the display of the storage space. Please check once more if the display of available space is correct now.

If this issue comes up in the future again and none of the tips in our Knowledge Base help, please feel free to create a ticket via https://support.mailbox.org or helpdesk@mailbox.org.


Kind regards

Your mailbox Team

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Useful links:

d9e15a7fee470fb66af17115c3a43886

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Issue has been fixed. Many thanks!

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