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Web app is down

Huw shared this problem 26 days ago
Solved

As title. Status says everything is working, but the web interface (and PWA) are definitely down.

Replies (4)

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name and password login page works, but then nothing. Just circle turning.


Status page says that everything is working, but theres something wrong. https://status.mailbox.org/


lots of reports on https://statusgator.com/services/mailboxorg/login

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In lieu of pointed commentary, I will simply post this.fb1946533452e1a76afb5e5bcaba7296cf4c3828e0212fdb1d4d8a179feec929

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What's the point of even having a status page if it's always showing green! There are obvious problems for the past few hours and I can't access two of my accounts.

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The status page hasn't been working properly for YEARS. It's essentially a dead placeholder doing more harm than good. It communicates "all is well" when all is not well.

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I am having the same problem, based in Finland. I hope the problem is being fixed already.

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Has been down for hours for me. I can't access anything.

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My web portal isn't working either, but my K-9 app on my phone is still good. I assume any app using IMAP still works if you need an alternative point of access.

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I'm in the US and experienced this too. However, as of 18:17 EDT the web app is back up.

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No comment from Heinlein. No apology. No reply to the email I sent 24 hours ago. Just wow.

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Dear mailbox users,

On Friday evening, it was temporarily not possible to log in to mailbox Office due to a technical fault. Sending and receiving emails was not affected.

The fault was fixed on Friday evening. Since then, the login has been working again and all systems are available as usual. Should you still experience any issues, please do not hesitate to contact us at any time.

We are currently investigating the cause of the fault in order to prevent such outages in future.

We apologise for any inconvenience caused, and thank you for your patience and helpful feedback!


Kind regards

Your mailbox Team

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Useful links:

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