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Not receiving verification emails
Proposed
I am not receiving verification emails from services as I try to update my email for those services.
The two services I have had this problem with are Privacy.com and Bluesky
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I have the same problem. I've tried to register my new mailbox.org email account on several services and some of the confirmation emails are not coming through. For example: login.microsoft.com, scratch.mit.edu
I have the same problem. I've tried to register my new mailbox.org email account on several services and some of the confirmation emails are not coming through. For example: login.microsoft.com, scratch.mit.edu
Hello,
thank you both for your comments. In this case please open a ticket with our support here: https://support.mailbox.org or send an e-mail to help@mailbox.org. We need the exact date and time when the mail should have arrived as well as the mail address of the recipient (if it is an alias for example) and the sender-address. Then we can have a look in our logfiles. Please note that we delete our logfiles after seven days for privacy reasons.
With kind regards
---
Felix Kaspar
Teamlead
mailbox Support
Useful Links:
Hello,
thank you both for your comments. In this case please open a ticket with our support here: https://support.mailbox.org or send an e-mail to help@mailbox.org. We need the exact date and time when the mail should have arrived as well as the mail address of the recipient (if it is an alias for example) and the sender-address. Then we can have a look in our logfiles. Please note that we delete our logfiles after seven days for privacy reasons.
With kind regards
---
Felix Kaspar
Teamlead
mailbox Support
Useful Links:
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