Direct Debit Authorizations Disabled for Light Customers

Dear Community,

Unfortunately, existing direct debit authorizations for our Light plan customers were accidentally deactivated. You have also received an email regarding this.

For you as a Light plan customer, nothing will change as a result. Your account will, of course, remain active and can be used as usual.

We are already working to restore all affected direct debit authorizations as quickly as possible. These will be automatically reinstated in your user account shortly. You do not need to take any further action.

We apologize for the inconvenience and hope your understanding.