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standard plan chosen, billed for premium
Proposed
Hello, I started a new email account and initially chose premium, then changed it to standard. It is showing standard but it wants me to pay the premium price. Can anyone help please?
I like this idea 
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Thank you for your posting. Please get in touch with our support here:
https://support.mailbox.org
or write a message to helpdesk@mailbox.org
so our support can assist you.
With kind regards, your mailbox.org team
Thankyou, I have sent a message via the ticket page that came up when I clicked on your above link.
Thankyou, I have sent a message via the ticket page that came up when I clicked on your above link.
How long does it take to get a response from a ticket? It's going on 5 days since I sent a ticket about this. Thanks.
How long does it take to get a response from a ticket? It's going on 5 days since I sent a ticket about this. Thanks.
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