mailbox.org Guard is broken and there is no support
Hi. Mailbox.org Guard is fundamentally broken. When uploading your own keys there are errors popping up throughout the whole process and while you *think* your key wasn't uploaded, it was.
In any case, whatever mailbox.org Guard password you set up doesn't work later on, and you're left with a non-functional inbox in the webmailer, because you can't decrypt any of the mails.
The real problem however is that there is no support for a clearly broken system. I am not going to sign up for the 3 Euro/Month plan just because mailbox.org offers broken features. I could live the broken and messy webmailer, if at least there was support for this. However, hiding basic support for your own fuckups behind a paywall is simply unacceptable behavior for me and I am terminating my email account effective now.
This post hopefully servers as a warning sign for future customers.
The same problem 
Our Guard works fine, so this looks like a singular issue.
In this specific case, please open up a ticket under https://help.mailbox.org and we'll look into this.
Many thanks!
Our Guard works fine, so this looks like a singular issue.
In this specific case, please open up a ticket under https://help.mailbox.org and we'll look into this.
Many thanks!
Replies have been locked on this page!