My password option is missing from the User Data widget

Dean shared this problem ago

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Hello everyone,

I need to change my password, but the My Password option is missing from the User Data widget on the portal. Is anyone else experiencing this issue? Are there any other ways to change a password?

Thanks!

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Best Answer

zapata ●

Settings (gear wheel icon) -> Settings -> mailbox.org -> Change Password ?

9a93414373fe29192d78322d115808d5

Or Is this account from a reseller?

Replies (1)

zapata ● ●

Settings (gear wheel icon) -> Settings -> mailbox.org -> Change Password ?

9a93414373fe29192d78322d115808d5

Or Is this account from a reseller?

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Dean ●

Thank you! It seems the help documents are outdated or incorrect.

6ed48913ac16dba4ba4f24b2871a72b8

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mailbox.org Support ●

@Dean: Please note that not all help topics apply to our service.

The reason is that we use the stack of our partner Open Xchange and they have the generic help that you posted.

The features we added may be found in the i-frame that comes up when you click on Settings|mailbox.org.

Those features are not included in the OX help. You may find documentation on those in our knowledge base.

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