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retrieve expired account

test shared this question 23 days ago
Need Answer

Hi,

I created an account for testing with my name like name@mailbox.org but let it expired the 30 day trial. 4 months latter still cannot recreate it (to become a Standard paying customer now) as it says it already exists. Putting the credentials I used in the trial says are not matching. My username is VERY unique so I know 100% no one else took it...

Did Mailbox.org changed it s policies and no longer removes trial accounts? If so, why no letting it log in with the old credentials?

One year ago I did create a trial for a customer, he let it expired and a month later we recreated with the same username into become a paying customer without any problems.

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