Welcome to the mailbox.org user forum!
 

Logging-in ticket system

Schlenkhoff shared this problem 19 days ago
Published

Since a few days I'll start a redirection loop when I try to log-in to the business customer support portal - where I usually filed tickets. I tried multiple times with different browsers - is this just me? What to do?

Replies (3)

photo
1

Hello and thank you for your message. Unfortunately the login to the support portal doesn't work right now for some of our customers. Our administrators will troubleshoot this. Until this is fixed please send an e-mail to our helpdesk at helpdesk@mailbox.org. Our support team will assist you via e-mail.

With kind regards

Your mailbox.org team

photo
1

Hello,

could you please send us the e-mail-address, with which you were trying to log in?

With kind regards

Your mailbox.org team

photo
1

I'll send the account-email address via E-Mail to helpdesk@mailbox.org.

photo
1

Thank you very much. Our heldesk team will look into the matter. Have a great day!

Your mailbox.org team

photo
Leave a Comment
 
Attach a file