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Sent bank transfer 2 weeks ago, still not credited.
In Progress
Sent to the same address as usual, still not credited.
I tried to open a ticket but the service desk doesn’t seem to be working
The same problem 
No connection
Real-time notifications may not work
Hi Sierra, did you try to open a ticket at https://support.mailbox.org and it didn't work? If so, maybe try another browser and/or disable some add-ons and please have another try. See also:
https://kb.mailbox.org/en/private/faq-article/compatible-web-browsers/
https://kb.mailbox.org/en/private/faq-article/browser-add-ons-settings
Get back to us anytime if it still does't work out for you.
Best regards from your mailbox.org Team!
Hi Sierra, did you try to open a ticket at https://support.mailbox.org and it didn't work? If so, maybe try another browser and/or disable some add-ons and please have another try. See also:
https://kb.mailbox.org/en/private/faq-article/compatible-web-browsers/
https://kb.mailbox.org/en/private/faq-article/browser-add-ons-settings
Get back to us anytime if it still does't work out for you.
Best regards from your mailbox.org Team!
I’m trying from my iphone using firefox and safari. It says that it successfully created the ticket but the ticket count is zero. ( should be like 5 at this point)
I’m trying from my iphone using firefox and safari. It says that it successfully created the ticket but the ticket count is zero. ( should be like 5 at this point)
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