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Cant receive email from Yandex Mail accounts

Willie shared this question 13 days ago
Need Answer

Hello, i have a problem with not being able to receive emails from Yandex Mail users.


When i try to send to my mailbox.org account from Yandex the email gets bounced back with the following message;

{Note, the "example@mailbox.org" is where my email is. Im just using example for this so i don't have to put the real one down on here}


This is the mail system at host yandex.ru.


I'm sorry to have to inform you that your message could not

be delivered to one or more recipients. It's attached below.


Please, do not reply to this message.


Reporting-MTA: dns; mail-nwsmtp-mxback-production-main-99.vla.yp-c.yandex.net


Final-Recipient: rfc822; example@mailbox.org

Original-Recipient: rfc822; example@mailbox.org

Action: failed

Status: 5.1.1

Original-Session-Id: 2tG4Xr4O8qM0-rKooo4sV

Diagnostic-Code: smtp; 550 5.1.1 <example@mailbox.org>: Recipient address rejected: not allowed


I'm wondering if the mailbox.org spam filter is blocking Yandex emails or anything on this end. If so is it possible to whitelist an email provider?


Thanks

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