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How to upgrade?

Jones shared this question 9 months ago
Need Answer

Hi


I have a free account and I'm satisfied with mailbox.org.

I would like to pay for a LIGHT email account, however, I am unsure where I should sign up.

Can you please send me a link or something so that I can upgrade from a free to a paid email account?

Many thanks, Ken Jones

Replies (1)

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Don't upgrade. Leave while you can. Open a ticket and see how long it takes for a response.

If they are understaffed on this what else are they cutting corners on ?

- From a ( now former ) paying customer who now has to migrate everything to another company due to poor customer support.

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Actually, I received a quick response from someone on the Mailbox.org sub-Reddit.

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Shouldn't it be a red flag that you have to go to a third party like reddit for answers that the company should be able to answer in house ?

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Possibly, but I had the same poor level of support, (virtually non-existent), with Zoho Mail, despite the fact it is a good email system.

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