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Can't receive forwarded email from another paid provider, but can from gmail
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Just started trial and want to transfer emails from a paid account that will expire soon. Tried to forward direct to mailbox.org but can't. Have to forward to gmail THEN forward to mailbox.org. Any suggestions appreciated. Thanks
I like this idea 
No connection
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This might be due to a setup from the other paid provider that does not allow for forwarding.
In more technical terms, it could be a DNS entry with SPF -all, which we do respect.
Your best bet may be to proceed as described here:
https://kb.mailbox.org/en/private/account-article/move-away-from-gmail-to-mailbox-org-step-by-step#import-your-e-mails
Like this you can keep the integrity of the messages and their original date stamp as well.
Apart from that, please note that we needed to restrict trail accounts from receiving messages from varying external sources in order to prevent fraud.
This might be due to a setup from the other paid provider that does not allow for forwarding.
In more technical terms, it could be a DNS entry with SPF -all, which we do respect.
Your best bet may be to proceed as described here:
https://kb.mailbox.org/en/private/account-article/move-away-from-gmail-to-mailbox-org-step-by-step#import-your-e-mails
Like this you can keep the integrity of the messages and their original date stamp as well.
Apart from that, please note that we needed to restrict trail accounts from receiving messages from varying external sources in order to prevent fraud.
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