Share calendar with another mailbox user
Hi,
I'm trying to set up a shared calendar with my partner who's also a paid user of mailbox.org, and we need to have it synced via DAV, in order to then sync it to our different devices using e.g DAVx5 on Android.
The problem is that my partner receives a link to the shared calendar, except it is not added to their own calendars. Instead they can only access it externally (on a share.mailbox.org subdomain) on a minimalist appsuite with only this calendar, even if logged in to their own account, as if they were just a guest.
As a result, this shared calendar is simply not listed in the "subscribe to a shared calendar" menu on my partner's side.
My suspicion is that the calendar sharing window does not recognize my partner as a mailbox.org user, despite having an @mailbox.org email address. This bielief is motivated by the share/permission view (attached picture) showing myself as an "internal user" and my partner as "Guest".
If this is indeed the reason, is there a way to tell the system that my partner is also an internal user ? FYI, I've added my partner to my address book, and when typing their name in the share window, they're listed as "external contact". I've also tried removing them from the address book and typing in the full email in the invite field.
Otherwise, am I misunderstanding how to set up a shared calendar ?
This situation is unfortunate because if we cannot share a calendar together we'll have to move to another online calendar provider and I'll likely move all my calendars as well so that they're not spread all over different providers.
EDIT: I went to attempt a similar setup on the demo appsuite at the Open-Xchange website (https://try-gold.ox.io/) and it seems to be working as intended there, i.e when sharing a new calendar with someone from the address book (demo contacts), they are correctly listed as internal users and not guests.
Cheers,
William
The same problem 
I did contact technical support about this. They returned a guide about how to switch two isolated accounts into a Team account with two members and that's apparently the only way to achieve it :
https://kb.mailbox.org/en/private/account-article/divide-or-unite-team-mail-accounts-formerly-known-as-family-accounts
Then technical support can transfer the remaining credits but that's about it.
Basically the guide says you have to completely delete one of the accounts and re-create it within the other one so that both accounts can use groupware features, such as calendar sharing. There's just one important trick for releasing your user name from the registration blacklist so that the account you re-create has the exact same name.
There are two downsides though :
About that second point, I also asked if it was possible to use the Audriga service that mailbox offers through a partnership (account migration from other providers to mailbox, to help moving e.g from a gmail account to mailbox), but from mailbox to mailbox, so that you didn't have to migrate manually.
Technical support was kind enough to test out the idea themselves, but it turns out it doesn't work (or at least not fully, I don't recall exactly, but the point was that you couldn't rely exclusively on Audriga).
So... I've put it off for a bit mainly out of fear for the nightmare scenario of someone else gaining access to my username during the brief lapse of time where my account name becomes publicly available.
I did contact technical support about this. They returned a guide about how to switch two isolated accounts into a Team account with two members and that's apparently the only way to achieve it :
https://kb.mailbox.org/en/private/account-article/divide-or-unite-team-mail-accounts-formerly-known-as-family-accounts
Then technical support can transfer the remaining credits but that's about it.
Basically the guide says you have to completely delete one of the accounts and re-create it within the other one so that both accounts can use groupware features, such as calendar sharing. There's just one important trick for releasing your user name from the registration blacklist so that the account you re-create has the exact same name.
There are two downsides though :
About that second point, I also asked if it was possible to use the Audriga service that mailbox offers through a partnership (account migration from other providers to mailbox, to help moving e.g from a gmail account to mailbox), but from mailbox to mailbox, so that you didn't have to migrate manually.
Technical support was kind enough to test out the idea themselves, but it turns out it doesn't work (or at least not fully, I don't recall exactly, but the point was that you couldn't rely exclusively on Audriga).
So... I've put it off for a bit mainly out of fear for the nightmare scenario of someone else gaining access to my username during the brief lapse of time where my account name becomes publicly available.
OK I think I understand. My partner is listed as guest because we do not belong to a common "group". For groupware features, we need a Team Mail account, meaning my partner's account had to be created as a team mail account from the start and from my own account (and then with either joint or separate billing).
I can understand why it has to be this way from a technical standpoint in hindsight, but the problem is we were unaware of these subtleties when we both created our accounts. Now it feels like it's a bit too late since our accounts are well established, unless getting help from customer support, if they even can do something about it, technically speaking.
OK I think I understand. My partner is listed as guest because we do not belong to a common "group". For groupware features, we need a Team Mail account, meaning my partner's account had to be created as a team mail account from the start and from my own account (and then with either joint or separate billing).
I can understand why it has to be this way from a technical standpoint in hindsight, but the problem is we were unaware of these subtleties when we both created our accounts. Now it feels like it's a bit too late since our accounts are well established, unless getting help from customer support, if they even can do something about it, technically speaking.
This is such an obvious use case that I'm (unpleasantly) surprised this isn't supported.
Tried several workarounds, non are satisfactorily.
Now I'm trying out sharing through the iCal option with my partner. It's not perfect, as it doesn't seem to update automatically. Here's how I did that:
- Create a public share link and copy it
- Paste it in notepad (or some such) and append the url with ?ical=true
- Got to your partners calendar and ad a new calendar with the option: Subscribe via URL (iCal)
- Paste the URL from notepad into the input field.
- Do the same from your partner's account if you need bi-directional sharing.
Please, mailbox.org, make this feature available without using a group. Just as the topic starter, my partner and I already have distinct accounts and we only want to share our calendars. Thus, a group is also overkill for our requirements.
Cheers, Sander
This is such an obvious use case that I'm (unpleasantly) surprised this isn't supported.
Tried several workarounds, non are satisfactorily.
Now I'm trying out sharing through the iCal option with my partner. It's not perfect, as it doesn't seem to update automatically. Here's how I did that:
- Create a public share link and copy it
- Paste it in notepad (or some such) and append the url with ?ical=true
- Got to your partners calendar and ad a new calendar with the option: Subscribe via URL (iCal)
- Paste the URL from notepad into the input field.
- Do the same from your partner's account if you need bi-directional sharing.
Please, mailbox.org, make this feature available without using a group. Just as the topic starter, my partner and I already have distinct accounts and we only want to share our calendars. Thus, a group is also overkill for our requirements.
Cheers, Sander
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