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Team cost

Email From shared this question 5 months ago
Answered

I'm trying to understand how much it would be for my family to join mailbox.org.
We're 10 people. Can I create a STANDARD main account and then have LIGHT accounts for the other users but still use a custom domain? The knowledge base is not too clear about that but in the pricing overview it says custom domains for LIGHT are only available for team members.

https://kb.mailbox.org/en/private/account-article/team-accounts-former-family-accounts-questions-and-answers

Replies (2)

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Just received confirmation that it is possible


  • I sign up as STANDARD
  • I set up my custom domain
  • I create my own email alias using the custom domain
  • I create STANDARD accounts for each of the team members using my custom domain
  • I change the other team members' accounts to LIGHT
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    1

    Hi,

    thank you for your post. Yes, you can use the LIGHT-package with your own domain in a team-account. This is the exception because usually LIGHT-accounts can have custom domains. The only condition is that the main account has a PREMIUM- or STANDARD-package. So if if you have for example 1 STANDARD-account for 3€ and 9 LIGHT-accounts for 1€ each, your total would amount to 12€ per month. Please keep in mind that we do offer a discount for STANDARD-accounts, but not for LIGHT-accounts, if you pay for one year.

    If you have any further questions you can reach our helpdesk here: https://support.mailbox.org/

    With kind regards

    Your mailbox.org team

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