Welcome to the mailbox.org user forum!
 

"E-mail" > "Filter Rules" missing on desktop devices when browser window is considered too small

Ellie shared this problem 12 days ago
Published

On one of my devices, "E-mail" > "Filter Rules" shows up just fine in the settings: see device1.jpg/first photo.

But on my other device, the "E-mail" settings section has no "Filter Rules" menu. The rules still get applied on incoming e-mail, I just can't edit or see them: see device2.jpg/second photo.

The detection seems to be based on how much of the mailbox website fits on the screen at the time of login. Most notably it seems to ignore the user agent which means people on desktop may be entirely locked out from those rules with no obvious recourse. This also means that a desktop view may not help, e.g. I'm already using a desktop browser. I don't think I can make the view any "more" desktop. This seems like an unfortunate solution, especially since the site could just easily add scrollbars instead, and the options in question just quietly disappear without any notice or explanation why.

device1.jpg: https://userforum-en.mailbox.org/attachments/883?token=fdc2ea9cdb8a82b5a0ab2a518a6c6d45.jpg

device2.jpg: https://userforum-en.mailbox.org/attachments/888?token=cc6fca1c29bbce0096133293d63c49fb.jpg

Leave a Comment
 
Attach a file