Welcome to the mailbox user forum
unable to connect to smtp with vpn
Published
surfshark vpn to be specific, did you blanket blacklist multiple IPs or is this a problem on their end?
The same problem 
No connection
Real-time notifications may not work
Surfshark recommends Mailbox.org as a secure email provider, but it seems that Mailbox.org is now blocking access to SMTP.
Is there a way to escalate this to get an answer? This issue has been open for a week without comment.
Surfshark recommends Mailbox.org as a secure email provider, but it seems that Mailbox.org is now blocking access to SMTP.
Is there a way to escalate this to get an answer? This issue has been open for a week without comment.
Hey, I am also experiencing very often issues with Thunderbird sending mails while connected with Surfshark.
This is annoying to the point that I am considering moving away from mailbox.org
Hey, I am also experiencing very often issues with Thunderbird sending mails while connected with Surfshark.
This is annoying to the point that I am considering moving away from mailbox.org
Are you sure that Surfshark is not blocking? Does it work with a different mail provider?
Can't you exclude mailbox.org or Thunderbird from the VPN connection or do you live in a country where mailbox.org is blocked? mailbox will probably not provide details about their security measures. I use Mullvad and I can access their IMAP4 (993) and submission (465,587) service.
Are you sure that Surfshark is not blocking? Does it work with a different mail provider?
Can't you exclude mailbox.org or Thunderbird from the VPN connection or do you live in a country where mailbox.org is blocked? mailbox will probably not provide details about their security measures. I use Mullvad and I can access their IMAP4 (993) and submission (465,587) service.
I will investigate better what could it be.
Any idea how can I do it?
I will investigate better what could it be.
Any idea how can I do it?
Just now I managed to send a mail in Thunderbird with another mail provider and sending via mailbox.org is timing out.
However I noticed that it also happens with the other mail provider. I had to reconnect to different protocols in Surfshark and Wireguard seems to be the one to work.
However while writing this comment I managed to send the mail via mailbox, so it is a bit random why the connection get rejected or not.
I don't know who is blocking. If it's mailbox or Surfshark here.
Just now I managed to send a mail in Thunderbird with another mail provider and sending via mailbox.org is timing out.
However I noticed that it also happens with the other mail provider. I had to reconnect to different protocols in Surfshark and Wireguard seems to be the one to work.
However while writing this comment I managed to send the mail via mailbox, so it is a bit random why the connection get rejected or not.
I don't know who is blocking. If it's mailbox or Surfshark here.
I also have issues in my Android phone sending mails with K-Mail with Surfshark on.
I also have issues in my Android phone sending mails with K-Mail with Surfshark on.
Humm.
Disabling CleanWeb and selecting default protocol to Wireguard seems to have done the job.
Managed to send a few mails already with VPN on.
Also worked on my phone.
Maybe that is it!
Humm.
Disabling CleanWeb and selecting default protocol to Wireguard seems to have done the job.
Managed to send a few mails already with VPN on.
Also worked on my phone.
Maybe that is it!
Replies have been locked on this page!