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Implement Private Artificial Intelligence Capacity Across the Entire Mailbox App Suite

Maximus shared this idea 10 months ago
Proposed

Google is doing this in Workspace, but we don't trust them. Proton is doing this, and we mostly trust them. Firefox is soon implementing their version of this, and we want to trust them. The entire tech industry is implementing and integrating ai virtually everywhere - often in meaningless, gimmicky, and data invasive ways. I would like Mailbox.org, in partnership with Open-Xchange to find a smart, useful, privacy respecting solution for artificial intelligence within the app suite - suggested replies to emails, document summaries, useful calendar and contacts integrations, etc. All with granular opt-out control. Look at what other platforms are doing that people are actually using and bring the best of that to Mailbox.org customers in a private and secure fashion.

What I don't want to see: Mailbox.org grudgingly implementing outdated artificial intelligence features a decade from now. What I do want to see: Mailbox.org rolling out new, basic but useful AI capacities every year moving forward.

Replies (2)

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One use case: optional App Suite wide, totally private search functionality. Everything that can be indexed privately and securely is (if customer's enable this feature). Type a word or phrase and find it (with filters, of course) anywhere: emails, calendar, tasks, address book, and most importantly for my use case, within documents themselves (not merely searching for the file name). Leverage technology to make mailbox better.

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AI and data harvesting/ingestion go hand-in-hand. I wouldn't feel comfortable with a model running on something thats meant to only be visible to me. Certainly not on an opt-out basis, implying that it will automatically take place without my consent until I notice and choose to revoke it. A simple search algorithm doesn't need an AI model behind it.

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Hi Vicki! I appreciate those concerns, and they are held by many. At this point, I'd settle for solutions to the multitude of unresolved bug fix requests I and others have made, a truly open Open-Xchange enabling and empowering those fixes, and a fully integrated, proper App Suite wide search index feature. All this would propel mailbox into 2010.

Open-Xchange has already rolled out some ai features as an optional add on, but I'm not sure how truly private or useful any of it is without having tested it myself. This whole subject is hotly debated for good reason. Thanks for chiming in. https://www.open-xchange.com/ox-app-suite-for-service-providers#ox-ai

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