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Is a Yubi Key still available as 2FA with security 2.0?

9890791 shared this problem 33 days ago
Published

I cannot find anywhere whether a Yubi key still works as 2FA for mailbox.org with the new security setup (https://mailbox.org/en/post/the-new-login). Does anybody know this?

Replies (1)

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Practically I can't login using Yubikey. But here it is said that "After a successful testing phase...." . Real customers can confirm that testing phase was unsuccessful, because at least one authentication mechanism does not work. The question I ask myself - How is it possible not to test so important authentication method (Yubikey) which is still in use? I can't belive that this service is made by The Germans. The Germans don't do so stupid mistakes.

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Hi,

thank you very much for your message. Yubikeys do not work with Login 2.0 at the moment. For this reason we have only migrated users to Login 2.0 that do not use Yubikeys. If you have been wrongly migrated to Login 2.0 despite using a Yubikey, please contact our support here:

https://support.mailbox.org or send an e-mail to helpdesk@mailbox.org

Our supporters will glady look into the matter.

With kind regards
Your mailbox.org team

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