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Paid for a month but the account didnt switch from Trial...
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Hi, I opened a ticket about this but didnt get any replies yet (35578).
I paid €3 via Paypal for Standard account and when the transaction finished, I was returned to a white box (no text) and an "OK" button. When i pressed OK, the mailbox is still in Trial mode so it didnt update to Standard. Meaning that I paid for a service to start using it but cant...
I can see from my bank that the transaction went through.
I think I saw another user having the same problem so it looks like a bug on your end. Can you please confirm why this is happening?
The same problem 
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Hi rez,
thank you very much for your post. We will look into the matter and get back to you as soon as possible.
With kind regards
Your mailbox.org team
Hi rez,
thank you very much for your post. We will look into the matter and get back to you as soon as possible.
With kind regards
Your mailbox.org team
Hi rez,
our support has responded to your ticket. They still have some questions in order to get this sorted.
With kind regards
your mailbox.org team
Hi rez,
our support has responded to your ticket. They still have some questions in order to get this sorted.
With kind regards
your mailbox.org team
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