Welcome to the mailbox user forum
custom alias not possible
Proposed
i'm not able to add an external alias to my familie account. there is also one image missing on the manual on how to do this.
if i try and add it the normal way the "add" button is not pushable. and a custom mail adress is not possible, help?
I like this idea 
No connection
Real-time notifications may not work
I have a similar problem. I'm trying to add a custom alias for an external domain and the button is greyed out. It never tells you why, which is poor UI design.
Is it a temporary bug? A browser support issue? My best guess is that maybe it's because I'm running in trial mode? But if that's true, that's the whole point of the trial I'm running! If it works and I can test out the reliability and speed for a couple of days, I'll be a lifelong customer.
I have a similar problem. I'm trying to add a custom alias for an external domain and the button is greyed out. It never tells you why, which is poor UI design.
Is it a temporary bug? A browser support issue? My best guess is that maybe it's because I'm running in trial mode? But if that's true, that's the whole point of the trial I'm running! If it works and I can test out the reliability and speed for a couple of days, I'll be a lifelong customer.
if you hav experience with debugging a bit.
There is one parameter inside the devtools (googel,firefox, ... etc)
<input disabled="" class="btn button-primary add-alias" id="submit-alias-ext" type="submit" value="Add">
just delete disabled ...
that works!
if you hav experience with debugging a bit.
There is one parameter inside the devtools (googel,firefox, ... etc)
<input disabled="" class="btn button-primary add-alias" id="submit-alias-ext" type="submit" value="Add">
just delete disabled ...
that works!
Thanks for figuring that out! Seems the new site is being beta tested in production on actual users :-(
Thanks for figuring that out! Seems the new site is being beta tested in production on actual users :-(
It is incredibly frustrating when we as users have to figure out our own workarounds for this. Come on mailbox, get your stuff sorted out. Test your changes before rolling out to production.
It is incredibly frustrating when we as users have to figure out our own workarounds for this. Come on mailbox, get your stuff sorted out. Test your changes before rolling out to production.
unfortunately I have the same issue, I'm trying to add a domain for the family members but the documentation is incomplete. I have send the helpdesk an email, hopefully they will solve it asap.
unfortunately I have the same issue, I'm trying to add a domain for the family members but the documentation is incomplete. I have send the helpdesk an email, hopefully they will solve it asap.
Replies have been locked on this page!