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How to make a credit card payment
Proposed
I've spent close to an hour trying to figure out how to renew my invoice using the new user interface.
I go into Settings > Contract and payment > Single payment > Credit card
It lets me submit the form, but never actually asks for a credit card number. A few minutes later I get an email confirming my "order".
I have never found it this difficult to pay for something online before.
I like this idea 
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Maybe the credit card payment still works in the old UI (https://office-sso.mailbox.org). But you should open a support ticket: https://support.mailbox.org
Maybe the credit card payment still works in the old UI (https://office-sso.mailbox.org). But you should open a support ticket: https://support.mailbox.org
Same problem, on new interface payment doesn't pop up after ordering
On the old interface it works though so completed it there
Same problem, on new interface payment doesn't pop up after ordering
On the old interface it works though so completed it there
I did open a ticket - they told me to do the thing which doesn't work.
Time to find another email provider as I cannot seem to pay for this one - unbelievable!
I did open a ticket - they told me to do the thing which doesn't work.
Time to find another email provider as I cannot seem to pay for this one - unbelievable!
I want to make a ONE month 'standard' subscription for 3 Euro.... But their system doesn't allow it.. it demands me to pay 30 Euro , I opened a ticket but the customer service is a joke, it takes them FOREVER to respond and they don't adress my problem- only giving me a generic Copy-Paste respond.... joke!!
I want to make a ONE month 'standard' subscription for 3 Euro.... But their system doesn't allow it.. it demands me to pay 30 Euro , I opened a ticket but the customer service is a joke, it takes them FOREVER to respond and they don't adress my problem- only giving me a generic Copy-Paste respond.... joke!!
Has anyone figured this out? I'm running out of time. While "credit card" can be selected and I can generate an invoice (and the accompanying liability) there is NO WAY to actually MAKE A PAYMENT. (Ticket already submitted). Old UI doesn't work.
Has anyone figured this out? I'm running out of time. While "credit card" can be selected and I can generate an invoice (and the accompanying liability) there is NO WAY to actually MAKE A PAYMENT. (Ticket already submitted). Old UI doesn't work.
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