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email editor removes pasted line breaks

Sebastian Tusk shared this problem 39 days ago
Published

Pasting text in to the editor for a new email removes line breaks. Line breaks in pasted text should be honoured.

1. Create a text with line breaks in a text editor.
2. Create a new email on mailbox.org.
3. Copy and Paste the text from the text editor into the email editor.
4. Line breaks are missing. (see screenshot)

Replies (2)

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1

Hi Sebastian,

thank you very much for your message. I tried to reproduce the behaviour, and was partially successful. We will look further into the matter and will keep you posted on any updates regarding this topic. Until then I ask for a little more patience.

With kind regards

Felix Kaspar
mailbox support

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1

I hope this can be fixed. It's been driving me nuts for quite a while now. For example, I have some SQL text I was trying to copy/paste to a coworker, I mean, let's just say it's something like:

update table set column='text1' where row=1

update table set column='text2' where row=2


In SQL these just have normal crlf and when I paste them into the mailbox.org web client, those line feeds vanish so I get one big blob of a single line.

If I take that text, put it in Notepad++ or something and *double up* the crlf (search "\r\n" and replace with "\r\n\r\n") and paste that in, then my line feeds in the client appear normal.

It's really weird and it's hit me a few times recently when trying to share some data, either in a case like that, or maybe even just copy/paste the output of a query which also loses those line breaks.

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1

Hi Aaron,

thank you for your posting. I'm sorry that this causes you trouble. I already provided a bug-ticket for this behaviour, and I hope it will be fixed soon. Unfortunately I can't say how long it will take because we have to send the bug report to Open-Xchange, the creators of the software we are using.

If you have any questions in the meantime, please let us know.

With kind regards


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Felix Kaspar
Teamlead
mailbox Support

Useful Links:

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