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Direct Debit Automatic

1075183 shared this question 3 months ago
Need Answer

When I recently paid for Mailbox with my Mastercard I got a email saying it is now automatic by direct debit.

I didn't ask for this as I like to pay when convenient.

Can I opt out of this automatic direct debit?

Replies (2)

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Thanks so much for your post! We don't typically set up direct debit payments unless a customer specifically requests it. To get this sorted for you, please reach out to our support team – you can find them here: https://support.mailbox.org , or send an email to helpdesk@mailbox.org . They'll be happy to assist you!

Best regards

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Thanks for your reply.

I have emailed https://support.mailbox.org/ to confirm whether subscription payments are now automatically paid via my MasterCard or not.

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