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Support: Aliases don't work
Published
Hi,
I keep test mailing to my alias addresses but they never show up in my inbox. Any ideas how to fix this?
The same problem 
No connection
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Hi Jeremy,
could you give us a little more information please? Please send this information to our helpdesk, since it is your private data. You can reach our helpdesk here https://support.mailbox.org. Alternatively, you can also send an e-mail to helpdesk@mailbox.org. Our supporters will take care of your request.
Please send us the following info:
- the mail-address you used for sending
- the recipient alias-address
- the exact date and time you sent the test mails
- if you have activated any filter-rules
With this information we can search our logfiles.
With kind regards
Hi Jeremy,
could you give us a little more information please? Please send this information to our helpdesk, since it is your private data. You can reach our helpdesk here https://support.mailbox.org. Alternatively, you can also send an e-mail to helpdesk@mailbox.org. Our supporters will take care of your request.
Please send us the following info:
- the mail-address you used for sending
- the recipient alias-address
- the exact date and time you sent the test mails
- if you have activated any filter-rules
With this information we can search our logfiles.
With kind regards
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