Account creation

Good morning,

Yesterday I created a Mailbox account, I filled in the signin form with all my details including credit card. I validated but I have not received the confirmation email. I tried login to my account, the account is not known, and when I ask for a new password the page warn that the account is unknown.

Now the page "https://login.mailbox.org/" redirect me to "https://app.mailbox.org/" which shows the following error message :

An error occured

error_category: ox-error

error_type: internal server error

error_description: An internal error occurred, please try again later.


I finally found a place where my login/password works : https://support.mailbox.org/
So yesterday I openned a new support ticket on this place, but this morning my account is still out of order and I have no response to my support ticket.

I am in a very strange situation, within 30 days my free trial will finish, but if I have no access to my account I cannot try it and accept or not starting paying the services.

How I can do ?

Thanks for your help.