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Add external alias is not storing value

Martin Kita shared this idea 15 hours ago
Proposed

I am trying to setup external alias. I already setup DNS. But if I wanna store my external alias is not working. Button is grey and even I click on save nothing is stored after I come back to same screen

Replies (4)

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1

Try to scroll up. Maybe there is a hidden error message on the top of this page. But maybe there is a general error. In the german forum (a) user(s) is/are reporting that he/they cannot add catch-all addresses.

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Hi Martin,

thank you for your post. Does the error still occur? Is an error messagen shown, when you scroll up, like zapata proposed?

With kind regards


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Felix Kaspar
Teamlead
mailbox Support

Useful Links:

d9e15a7fee470fb66af17115c3a43886

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1

Hi there, I'm quite sure I'm facing the same issue, with the error message being:

The value of "email" parameter does not appear to be an e-mail address, likely pointing to the e-mail validiation in the backend.


Scrolling up doesn't do anything, the only thing that shows is this error underneath the box where you add your external alias. It happens with the format @example.com

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Hello,

thank you very much for your feedback. I have forwarded this issue to our developers and I will get back to you as soon as I have a response. Until then I have to ask for a little more patience.

With kind regards


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Felix Kaspar
Teamlead
mailbox Support

Useful Links:

d9e15a7fee470fb66af17115c3a43886

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