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Mail received via BCC address field is not being actioned correctly by Rule.

GregB shared this problem 7 hours ago
Published

I have simple mail management rules running that forwards specified received mail into an external account.

Then "Files Into" a nominated local folder. This is working OK when the specified address is in the To or CC address fields.But when the specfied address is in the BCC (Blind Copy) field, it is parsed correctly and forwarded OK but is not filed into the specified folder.

The "file into" action moves the mail, but no idea where to.

(And it does not appear in the spam folder)

The Open-Xchange 8 "Copy Into" action is documented

But I can't find any information on the "File Into" action, documentation, or syntax.

Is this a mailbox.org customisation ?

Anybody have any insight into "File Into" or idea why the mail is going into a black hole ?

many thanks

Replies (1)

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1

You are aware that the Bcc: header is not part of received e-mails?

"file into" (sieve: fileinto) moves the e-mail to a folder and "copy into" (fileinto :copy) moves a copy of an e-mail to a folder and processes further rules (or keep the e-mail in the INBOX). In both cases you have to select a destination folder.

So maybe another rule is processing the e-mail. You can view your rules with a sieve editor.

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